Course curriculum

    1. What you'll accomplish this course

    2. How the platform works

    3. Course resources

    4. Sign up to the Community

    5. Introduce yourself

    1. Introduction

    2. What you'll accomplish this module

    3. Resources

    4. Accessing the platform

    5. Onboarding walkthrough

    6. The Canvas

    7. Conversational AI overview

    8. Workspace building blocks

    9. Integrations

    10. Quiz

    11. Guided practice

    12. Give feedback

    1. Introduction

    2. What you'll accomplish this module

    3. Resources

    4. Flow settings

    5. Extracting user responses

    6. Using Generative AI

    7. Knowledge bases

    8. Sending & receiving data

    9. Agentic workflow

    10. System & context variables

    11. Memory & clearing state

    12. Quiz

    13. Guided practice

    14. Give feedback

    1. Introduction

    2. What you'll accomplish this module

    3. Resources

    4. Setting up your application

    5. What is a build?

    6. Testing & troubleshooting

    7. Automated test suite for enterprise

    8. Quiz

    9. Guided practice

    10. Give feedback

    1. Introduction

    2. What you'll accomplish this module

    3. Resources

    4. Deploying your application

    5. Using the Touchpoint SDK

    6. Monitoring performance

    7. A/B testing

    8. Best CxD practices

    9. Quiz

    10. Guided practice

    11. Give feedback

    12. Share your work

    13. Congratulations

About this course

  • Free
  • 54 lessons
  • 3 hours of video content

What you'll gain

Better conversations for users with NLX's powerful conversation application builder. Effortlessly build, monitor, deploy, fine-tune.

  • Native generative tools for intelligent outputs & decision making

  • Seamless building experience with templates

  • An advanced test suite & deployment manager

FAQ

  • How is NLX different from other conversational AI platforms?

    Many out-of-the-box vendors offer "chatbot" solutions for basic support. NLX offers a robust platform that can tackle unscripted conversations, agentic apps, or structured workflows for any communication mode. Our origins began with supporting complex needs for enterprise customers, so our platform offers features for any use case with little to no code required.

  • Do I need to have an AWS or GCP account to use NLX?

    No. Use of NLX includes proprietary AI models so you can seamlessly build a conversational application with intelligence, voice capabilities, and more. If, however, you have a preference for a cloud vendor, CCaaS, or specific NLP or LLM provider, NLX supports easy integration.

  • Is the NLX platform free to use?

    Yes. Building with the platform is free. Once you deploy your conversational AI application outside of the platform, each logged conversation follows our pricing structure.

  • Where can I access NLX documentation?

    You can freely explore the platform guide at https://docs.nlx.ai