Course curriculum

    1. What you'll accomplish this course

    2. How the platform works

    3. Course resources

    4. Sign up to the Community

    5. Introduce yourself

    1. What you'll accomplish this module

    2. Resources

    3. Accessing the platform

    4. Onboarding walkthrough

    5. The Canvas

    6. Conversational AI overview

    7. Workspace building blocks

    8. Integrations

    9. Quiz

    10. Guided practice

    11. Give feedback

    1. What you'll accomplish this module

    2. Resources

    3. Flow settings

    4. Extracting user responses

    5. Using Generative AI

    6. Agents

    7. Knowledge bases

    8. Sending & receiving data

    9. System & context variables

    10. Memory & clearing state

    11. Quiz

    12. Guided practice

    13. Give feedback

    1. What you'll accomplish this module

    2. Resources

    3. Setting up your application

    4. What is a build?

    5. Testing & troubleshooting

    6. Automated tests

    7. Quiz

    8. Guided practice

    9. Give feedback

    1. What you'll accomplish this module

    2. Resources

    3. Deploying your application

    4. Using the Touchpoint SDK

    5. Monitoring performance

    6. A/B testing

    7. Best CxD practices

    8. Quiz

    9. Guided practice

    10. Give feedback

    11. Share your work

About this course

  • Free
  • 49 lessons
  • 3 hours of video content

What you'll gain

Better conversations for users with NLX's powerful conversation application builder. Effortlessly build, monitor, deploy, fine-tune.

  • Native generative tools for intelligent outputs & decision making

  • Seamless building experience with templates

  • An advanced test suite & deployment manager

FAQ

  • How is NLX different from other conversational AI platforms?

    Many out-of-the-box vendors offer "chatbot" solutions for basic support. NLX offers a robust platform that tackles unscripted conversations, agentic apps, or structured workflows for any communication mode. Our origins began with supporting complex needs for enterprise customers, so our platform offers features for any use case with little to no code required.

  • Do I need to have an AWS or GCP account to use NLX?

    No. Use of NLX includes proprietary AI models so you can seamlessly build a conversational application with intelligence, voice capabilities, and more. If, however, you have a preference for a cloud vendor, CCaaS, or specific NLP or LLM provider, NLX supports easy integration.

  • Is the NLX platform free to use?

    Yes. Building with the platform is free. Once you deploy your conversational AI application outside of the platform, each logged conversation follows our pricing structure.

  • Where can I access NLX documentation?

    You can freely explore the platform guide at https://docs.nlx.ai